Money back guarantee
>> If you ship the item back to YolandaZhang at your own expense, and the return is the result of YolandaZhang's error, you will be refunded half of your shipping costs and the full purchase amount. When we process the return, you should receive your refund in 10-15 business days. All shipping costs may be deducted from the amount of your refund if the reason for your return is not the result of YolandaZhang's error. For example: if your purchase amount is USD210, because of YolandaZhang's error, your shipping cost is USD60 for the return. When we process the return, you will be refunded USD230 (USD210+USD40/2=USD240) in 10-15 business days. What is YolandaZhang's error; please take a look at customer service.
>>If you shipped the item back to YolandaZhang at your own expense within 30 days of receipt of shipment, and the return is not the result of an YolandaZhang's error, just because of your changing purchase decision, you will be refunded half of the purchase amount. When we process the return, you should receive your refund in 10-15 business days. These items must be unopened and still in their plastic wrap. Food products are not returnable.
>>If YolandaZhang no longer carries an item that is sent in for replacement, or if that item is simply out of stock, the item will be sent to our related Department. You will be notified via email of two options: 1) YolandaZhang can send you a comparable replacement item, or 2) YolandaZhang can issue you a refund at the current market value of the product. A current-market-value refund may not exceed the original invoice price. If the item is returned within 30 days of the original invoice date, a full refund will be issued.
>>If you pay us by paypal, in case your item doesn't arrive or
>>if it's significantly different from its description, you can also get all your money back.
How It Works
Step 1: Go to paypal's Resolution Center and open a dispute. (Note: Your dispute must be raised within 45 days of the payment date)
Step 2: Communicate directly with the seller and try to resolve the dispute amicably. If you're not satisfied with the seller's response, you canescalate the dispute into a claim. (Note: Your claim must be filed within 20 days of raising the dispute)
Step 3: Paypal 'll review the claim, and if paypal decide in your favor, we'll refund the full value of your payment, including the original
shippingcosts.
Beside high quality products, YolandaZhang also provides superior wholesale and group purchase services. You can get further discounts on a large fair deal, and experience professional service and support.
All you need to start is to tell us what you demand, after that you can get our feedback within 24 hours. We are looking for long term relationship with reputable dealer
